FAQ - X2O Waterproof / Water Repellent Spray for Electronic Devices
X2O -Waterproof / Water Repellent Spray for Electronic Devices
►Where is X2O waterproof spray produced?
X2O waterproof spray is produced in the Netherlands and Europe.
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► What does X2O water repellent spray contain?
X2O waterproof coating spray contains various compounds also used in food-related industries.
►What sizes do the canisters come in?
For X2O waterproof coating spray, we have basic 10ml cans and 100ml cans. 10 ml is enough to use for about 3 smartphones, and 100 ml is enough to use for about 30 smartphones.
► Why is X2O waterproof spray so expensive? I can buy a waterproof smartphone instead.
Waterproof smartphones are still new products on the market, accounting for only a quarter of the entire smartphone market. Only iPhone 7 or higher and Galaxy 7 or higher are waterproof smartphones. Most waterproof smartphones use polymer/rubber rings to protect the device from water damage.
However, the flexibility of these rings decreases in a short period of time when the phone is turned on or the charger port is constantly used, all of which means that the smartphone is likely to be damaged by water. Using sprays such as X2O waterproof spray is easier to maintain water resistance than replacing the polymer/rubber ring.
In addition, X2O waterproof spray can be applied to most electronic devices: cameras, drones, chargers, switchboards, headsets, computers, keyboards, phones and ipads. It can be widely used, not limited to smartphones. There are not many electronic products designed for waterproofing, but X2O waterproof spray can make it reach IPX4 and IPX7 waterproof ratings. It can also protect equipment from corrosion and extend its life in humid environments.
For more information, please visit X2O Product Page.
► How long can waterproof paint be used? Can I spray two coats to make it more waterproof?
One spray can last at least 6 months.
We recommend performing maintenance every 6 months to prevent worn out ports (such as microphone and charger ports) from spraying on the ports. Two coats will not make it more waterproof.
The spray can provide IPX4 and IPX7 waterproof protection, you can apply IPX7 comprehensive protection to your equipment.
For more information, please visit X2O Product Page.
► What is the difference between IPX4 (Splash of water) and IPX7 (Dip into water)?
IPX4 waterproof protection means that electronic devices can withstand splashes of water, such as a sudden splash of coffee, falling into a sink or puddle. On rainy days, you can use a camera or drone to take photos and videos.
IPX7 waterproof protection means that electronic devices can be immersed in 1 meter of water for about 1 to 2 minutes. For example, if your phone falls into the shower bucket, you can safely remove it. If you drop your smartphone into the swimming pool, you have 2 minutes to retrieve it before it is completely damaged.
For more information, please visit X2O Product Page.
► What happens if some of the waterproof coatings is scraped off when using the device?
The waterproof coating has a self-recovery function. Even if you scrape off some of it, the spray liquid will restore it to its original shape and be completely waterproof again. If the waterproof paint is damaged too much, we recommend that you re-spray after 6 months for the best protection.
► X2O waterproof spray can be applied to all electronic parts? It is liquid, will I get electric shock?
Although X2O waterproof spray is liquid, it is designed to solve short circuit problems. After waiting for 15 minutes, you can use a dry towel to clean the oil. Since only the nanolayer is left to protect the device, no more liquid remains on the device.
Moreover, it can be applied to high-voltage systems and parts such as motors, cables, and chainsaws. Of course, you need to turn off the power before spraying. Then wait 15 minutes, and then clean the excess spray liquid. Reassemble the machine, and then turn on the power again. There will be no electric shock or engine damage.
► What if I sprayed it, but my device is still not waterproofed well?
If it does get wet, unplug any cables, and do not try to charge it or plug anything into the connector for at least five hours, and do not try to open it. You want your smartphone to be completely dry before powering up. Do not open the SIM tray either, because that would allow water to enter the internal components. To dry the device, wipe the outside with a soft cloth. Stand up and pat it lightly on your hand to shake off any water that has accumulated in the pool. Do not try to probe the port with tissue paper or cotton swabs to dry it. That is a bad idea.
Next, place it in a well-ventilated place. Don't try to use a hairdryer to speed up this process. Putting it in rice will not speed up the processing process, the grain will actually damage the port. The cool fan pointing to the port is nice but other than that, it's just a question of patience.
In fact, if you follow the instructions in the user manual or read the unpacking information HERE, you should properly waterproof the device after spraying X2O waterproof spray. However, if you still have any questions about the application method, you can send us an email at info@lexuma.com, and our support team will try to help you.
A little reminder: the warranty condition is not applied to X2O waterproof spray. If your device is damaged, we advise you find professionals to fix the issue.
► Can I use X2O waterproof spray in really hot or cold environments? Except water, what if it's hot coffee pouring at my device?
X2O waterproof coating spray has excellent functions in the temperature range of -50°C to 140°C. Therefore, whether the liquid is cold or hot, your equipment will always be protected.
► For IPX7 water protection, do I need to spray every part including the flashing light, lens and screen?
No, you should not spray flash, lens, and screen.
In order to get IPX7 waterproof protection, you only need to make sure to open the case and spray the battery, PCB board, all electronic parts, and openings. Just like the picture below. Wait 15 minutes after spraying, you can clean the excess spray liquid, reassemble the equipment, and you can use it.
► What does terms of service say about X2O?
X2O Waterproof Spray has passed IPX4 and IPX7 tests, which means that your smartphone is splash-proof and water-proof (accidentally).
Unfortunately, due to the many unexpected uses and uses of X2O waterproof spray on smartphones, we are not responsible for any damage caused by water entering the smartphone. Our terms of use and www.lexuma.com cover more details.
► What we need to pay attention to when we buy water resistant smartphones?
The next time you consider buying an expensive smartphone, please read the warranty fine print carefully. Although it may indicate that it is waterproof, if it does cause water damage, almost all smartphones will not enjoy the water covered by their 1-year hardware warranty. damage. First of all, don't intentionally wet your smartphone. The smartphone manufacturer’s warranty still does not cover water damage.
► If one waterproof spray can only use for one time, do I need to buy a few?
For the 10ml version, one spray can be used about 3 to 4 times, depending on the size of the device. We have a larger version of 100ml X2O waterproof spray, which is enough to spray up to 30 times.
► How can I make my computer IPX7 protected? I don't know how to dismantle the computer.
IPX7 waterproof protection is mainly used for mobile devices because mobile devices are relatively easy to disassemble and reassemble. For computers, IPX4 is waterproof enough because it will not be damaged by splashes, coffee, or tea.
For the IPX4 application method, you can visit the X2O Product Page.
If you really want to disassemble the computer, you can visit a computer store and find a professional to help you spray.
► In order to make my device waterproofed, how much liquid should I spray?
Since the waterproof spray is a compressed gas-liquid, it will form a small spray and evenly spread on the equipment. You only need to spray evenly on the equipment for 1 second. The exact thickness of the X2O waterproof coating spray has no effect. After even spraying, your equipment will be waterproof.
► Should I spray it on my phone case or on my phone?
IPX4 waterproof rating, you need to remove the phone case and spray directly on the smartphone, including the Sim card port, Sim card, earpiece, charging port, speaker area, and any other openings. You can click here to watch the demo video.
► Will the spray liquid seep into my electronic device and affect its functions?
In fact, after you spray it on the electronic device, the liquid will form a nano-level waterproof coating. This layer prevents water from penetrating into the phone. It will penetrate the opening and protect the phone, but it will not affect its function. The spray contains white mineral oil, naphtha (petroleum), heavy alkylate, and lemon oil. It is based on food-grade coating oil, which is harmless to equipment and will not affect electronic parts like water.
► If my phone is iPhone, it is hard to open the device and spray on PCB board, what can I do?
If it is an iPhone 7 or later, the phone is already waterproof. For modern models of iPhone 6 or lower, you can perform regular IPX4 protection, which is enough to protect your phone.
For demonstration video, please visit X2O Product Page.
► Is it safe for children to use the sprayed device?
X2O waterproof spray is safe for both children and adults because it is a non-toxic food-grade coating oil. It is suitable for sensitive skin, once it dries, the liquid will not stick to the hands.
► After I sprayed my device, will it have a bad smell?
There will be some smell when spraying, but this is normal. After waiting 15 minutes outdoors, you can clean the excess liquid and the smell will disappear.
► When I spray X2O waterproof spray, if some of the liquid are sprayed on my table, how can i remove it?
X2O waterproof paint spray is highly reversible and can be easily cleaned with household detergent. Will not damage the table or glasses. You only need to use household detergent to clean the excess liquid.
► How can X2O water resistant spray protect my drone? Will the liquid melt under the sun?
X2O waterproof spray can be used for drones with IPX4 waterproof function. The liquid coating on the drone acts like a hydrophobic layer, sliding the water away. If the waterfall spills some water on your drone, it won’t be hurt. In addition, since it can work normally in the temperature range of -50°C to 140°C, it is not affected by sunlight or cold weather. You can fly the drone on rainy and hot days.
►If the X2O water resistant spray has waterproof function, can I spray it on my clothes or my bag?
X2O hydrophobic spray is only used for electronic devices and cannot be used on clothes or bags. X2O waterproof spray is completely different from waterproof sprays for clothes and shoes, and its technology is different. For fabrics and bags, there are other waterproof sprays in markets and online stores. For electronic equipment, X2O spray has perfect functions. Visit the X2O product page at any time for more information.