FAQ - XSIM Dual SIM Card Adapter
XSIM Bluetooth iPhone Dual SIM Adapter
► How to enable anti-theft feature?
Ensure the "Device lost alarm" feature is set to ON under More >Settings.
For connecting XSIM with your iPhone, feel free to watch Demonstration Video.
► How do I connect my mobile with XSIM?
- Insert secondary SIM card into XSIM’s Nano SIM Slot
- Press and hold On/Off Switch button for 5 seconds. Green LED will be lighten up, and starts blinking.
- On your Apple device, enable Bluetooth, and start “SIMPlus” app.
- In SIMPlus, go to “More” tab, and select “Connection”, and click to start scanning.
- Once SIMPlus locates your XSIM, it should be listed on screen. Select and connect to it.
Once the connection is established, Green LED will be turned off.
On app screen, you will then see the operator logo and signal strength showing on the top left corner and XSIM battery level on the top right corner.
For connecting XSIM with your iPhone, feel free to watch Demonstration Video.
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► How do I charge up XSIM?
- Use Micro-USB charging cable and plug into Micro-USB Charging port on XSIM.
- Connect charging cable with a micro-USB power source.
- Red LED will light up.
- Charging time will take approximately 2 hours
- Once it is fully charged, LED will turn to green.
For connecting XSIM with your iPhone, feel free to watch Demonstration Video.
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► How to use Cloud feature?
- After enabled, XSIM supports location reporting.
- Support logging in by Facebook or QQ accounts.
- Apple device must have data connection as well (via GPRS / 3G / 4G / WIFI)
- In case the Bluetooth connection is lost, every missed incoming calls and messages will be reported to cloud by XSIM.
- “SIMPlus” will store missed calls or messages history with XSIM location.
- Whenever XSIM is low in battery, a notification will also be pushed to cloud as well.
For connecting XSIM with your iPhone, feel free to watch Demonstration Video.
► How do I enable cloud feature?
You can enable it by using your facebook / QQ account log in.
For connecting XSIM with your iPhone, feel free to watch Demonstration Video.
► How do I call via XSIM?
In SIMPlus, use “Keypad” tab to place or receive voice calls of your secondary SIM.
You can also check call history in "Recents" tab
For connecting XSIM with your iPhone, feel free to watch Demonstration Video.
► How come I cannot make any call / receive any call?
Please check the following:
- Bluetooth is enabled in your Apple device
- Bluetooth connection is established between Apple device and XSIM.
- Secondary SIM is activated in 2G network which belongs to one of the following frequency: GSM850 / EGSM900 / DCS1800 / PCS1900
For connecting XSIM with your iPhone, feel free to watch Demonstration Video.
► How do I disconnect my phone with XSIM?
In SIMPlus, go to “More” tab, and select “Connection”, and select XSIM entry and disconnect.
For connecting XSIM with your iPhone, feel free to watch Demonstration Video.
► How does XSIM actually work?
XSIM acts like your secondary phone where you put your second SIM.
Once you install SIMPlus app and enable Bluetooth in your original phone, you can start making / receiving calls via this second SIM number.
You can use both SIM cards via your original phone.
This will save you from transferring phone books and resources in your original phone to your secondary phone.
You can use two SIM card numbers in one single phone.
► How long is the standby time of XSIM?
XSIM by far supports the longest standby time: 360 hours
► How do I install SIMPlus apps?
- Go to Apps Store
Download and install “SIMPlus” app from Apps Store
► How long does it take to charge up XSIM fully?
2 hours
► How do I know XSIM is charged up fully?
LED will turn to solid green.
► What does each LED color represent?
LED Power Indicator
Solid Green |
Starting up / Shutting down |
Blinking Green & Red |
Waiting to pair with an Apple device |
Blinking Green (every 0.5s) |
Unable to register with operator / Bluetooth connection is lost |
Blinking Green (every 1 min) |
Registered with operator |
No Light |
Connected / Shut down |
► What's the capacity of XSIM?
3.7V 400mAh Li-Polymer
► How long is the talk time of XSIM?
4 hours
► What's the maximum bluetooth distance supported by XSIM?
10 meters
► What frequency does XSIM support? Does it support 2G/ 3G / 4G?
Frequency MHz: GSM850 / EGSM900 / DCS1800 / PCS1900 which falls into 2G network
3G / 4G are currently not supported by this version of XSIM.
► How / Where do I insert my secondary SIM?
Insert a pin into the hole beside nano SIM tray, SIM tray will pop out.
Place nano SIM card onto the tray, and insert the tray back into the slot.